Business Books

19.07.2011 Blog, Books, Business Books No Comments

Increase F&B Sales : Secrets to Boost Profits

Author: Eric Alagan ISBN 978-981-08-7714-9

How can cafes, restaurant owners and F&B outlets boost sales? This book has the right answers for any F&B Business!

Some of the topics covered:

1. Increase sales – Not overheads, Not drop quality, Not drop portion size

2. Convert Mistakes into Opportunities to Drive Sales

3. The most crucial staff in your F&B – Hint – not your Chef

4. Do not rely only on the Givens – leave those to Competitors

5. What keeps the Customers coming back – Hint – Not Low Prices

6. Discover the True Cost of Rental Expenses – Not what you pay monthly

7. Remove Factors Limiting Your Sales & Profits – Know Your Enemy

8. Learn Better Ways to Organise Your Kitchen – Not necessarily First-in-First

9. Reduce Labour Cost – Not Efficiency

10. Build a pool of Regular Customers

11. Implement a Ten-Action Plan to Boost Sales

12. Access dozens of worked Tables and Examples

Specially Written For Business Owners And Entrepreneurs To Make Them Run BETTER AND PROFITABLE BUSINESSES!

  

Price: $29.50  

(Inclusive of 7% GST) 

Open publication
19.07.2011 Blog, Books, Business Books No Comments

Staff Selection: Secrets to employ the best people

Author: Eric Alagan            ISBN 978-981-08-7538-1

There are many books in the market but NONE like this which holds your hand through the process of defining your needs right upto hiring and probation. Plenty of tables and examples with measureable results. This is the most practical guide for managers and business owners. Staff Selection answers questions, reveals secrets, provides insights and gives tips on the following:

  1. Do you need the additional headcount – Get the TIPS.
  2. Which position to fill – INSIGHTS revealed.

 

  1. Calculate the ROI – how soon staff contributes to PROFITS.
  2. Employ the best – SECRETS revealed.
  3. Increase YOUR talent pool – Tips and tricks.
  4. Prod for answers YOU want, not the answers they give.
  5. Discover the SECRETS to a consistent hiring process.
  6. Incorporate YOUR preferences into scientific models.
  7. Develop a HR Manual catering to YOUR business.

This book contains dozens of WORKED TABLES that provide unique models for assessing and recruiting staff; sample LETTERS and FORMS you can use; and simple yet effective mathematical Models to ASSESS HARD and SOFT SKILLS.

Staff Selection has been featured in the Straits Times Recruitment

Price: $29.50 (inclusive of 7% GST)

 

Price: $29.50

Open publication -
08.08.2010 Books, Business Books No Comments

Heart Sell:Cultivating authentic sales that last

Author: Angela Oh

Paperback  150 x 210 mm  ISBN 978-981-08-5810-0

In this competitive world we live in, just about everything is related to sales. Be it products or services, anything that rakes in the dollars will involve some measure of selling. Most unfortunately, not all of us are born sales people.

Hence, there comes a pressing need for us to learn from skilled sales professionals. “Heart Sell” is the answer for those who are keen on sharpening their skills in selling. In this book, Angela Oh shares her proven sales techniques drawn from 21 years of sales experience, as well as key lessons from sales gurus around the world. Having been extensively trained as a sales professional, Angela is well positioned to help her readers rise above their circumstances, to create opportunities, and excel in sales. The inspiring stories and advanced techniques contained within “Heart Sell” will spur you into thinking positive, and teach you to win systematically while turning problems into opportunities.

 

 Be The Great Salesperson You Are Meant To BE!

Visit the author’s website at: http://www.heartsell.sg/

 

Price: $19.90

30.05.2010 Books, Business Books Comments Off

Service Unusual – How service leaders look beyond the obvious to find success

Author: GEORGE T.K. QUEK

Size: 150 x 210 mm | 160 Pages | ISBN 981-05-3731-X | Published and distributed by Rank Books

This book looks at service from a different and fresh perspective.

To stand out in this service economy, we need to be different by going beyond the obvious.

This book highlights 10 service unusual practices that address the challenges service operations face today.

It is written with an Asian perspective and includes examples of Asian companies from Singapore, Hong Kong, Thailand and Japan.

“Put the author’s tips into practice and your customers could walk away delighted and thinking about how they could likewise provide an unusual experience to others.”

Ernest Lee, Deputy Director (Training & Knowledge Management), Inland Revenue of Singapore

“Service Unusual is required reading for any executive in any service-related industry regardless of how well they think their companies might be doing.”

~ David Ng, Human Resource Manager, Hong Kong Convention and Exhibition Centre

If you want to know how companies and individuals can create a service culture in Singapore, you got to read this book!

Price includes GST.

Price: $17.30
30.05.2010 Books, Business Books Comments Off

Success In The Education Business – A wealth of information to make your education business a success

Author: VINCENT A. GABRIEL

Size: 150 x 210 mm | 352 Pages | ISBN 981-05-6655-7 | Published and distributed by Rank Books

Success In The Education Business is a detailed guide for aspiring education entrepreneurs in Singapore who wish to start and operate a profitable education business.

The author shares with you 40 years of his experience in the education industry as an educator and management consultant.

The book also gives you useful tips on a variety of topics, from the types of education business to set up to choosing a location and calculating the break even point for your business.

As Singapore is aiming to become the education hub of Asia, this book is an excellent resource for entrepreneurs.

What this book covers:

  • Types of education business to set up
  • How to choose a location
  • Assessments for pricing and breaking even
  • Marketing strategies for success
  • Management and control of an education business
  • Strategies for success
  • Growing your business through franchising
  • Going overseas with your business

Price includes GST.

Price: $23.10
30.05.2010 Books, Business Books Comments Off

Handbook For Businessmen – 2008-2009 Edition

Author:  GOH TIAN WAH

Paperback | 170 x 220 mm | 256 Pages | ISBN 978-981-08-1357-4 |  Rank Books

This book is a one-stop information guide for anyone starting a business.

Information in this book is essential to both local businessmen and foreigners who wish to start and operate a business in Singapore.

Main Contents:

  • Types Of Business Structure And Their Implications
  • Business And Company Registration Procedures
  • Internet, Domain Names And Your Business
  • Tax Incentives For Foreign Investors
  • Foreign Entrepreneurs And Employment Of Foreigners Guide To The Companies Act
  • Government Agencies And Their Roles In Business
  • Guide To Taxation In Singapore
  • Employment Regulations – The Employment Act, The Work Injury
  • Compensation Act, The Part-time Employment Act and CPF Regulations

  • Assistance Schemes And Grants For SMEs
  • Workplace Safety and Health Act

The Most Popular Guide For Foreign Investors and Local Businessmen On Doing Business In Singapore..

If you are starting a new business in Singapore, you got to get this book!

Price includes GST.

Price: $19.30
30.05.2010 Books, Business Books Comments Off

Success In Franchising

Author: VINCENT GABRIEL

Paperback | 148 x 210 mm | 164 Pages | ISBN 978-981-05-9397-1 | Rank Books

This book shows franchisees how to ask the right questions, avoid the common pitfalls, and select the right franchise to match their skills, lifestyles and dreams of running their own businesses.

Drawing from the author’s 30-year experience as a food and management consultant, this books provides essential tips for buying a successful franchise.

Topics covered:

  • What Is A Franchise
  • Types of Popular Franchise
  • How To Avoid Potential Conflicts Between The Franchisee and Franchiser
  • Interviews with popular franchisers – 7-eleven, Modern Montessori International, Wills and Trusts and more

If you are thinking of starting a business through the franchise route, this is the book for you.

Price includes GST.

Price: $19.30
30.05.2010 Books, Business Books Comments Off

Success In The Food Business

Author: VINCENT GABRIEL

Paperback | 170 x 240 mm | 208 Pages | ISBN 978-981-05-9744-3 |  Rank Books

Success in the Food Business is everyone’s guide to setting up and operating a profitable food venture. Written in an easy-to-read shares with you practical ideas gleaned from his 30 years’ experience as a food and management consultant.

The book also gives you useful tips on building a customer base. Whether you are just starting up your own business or already a player in the Food and Hospitality industry, you will undoubtedly find this book your most valuable resource.

Topics covered:

  • Types Of Food Business
  • Kitchen Management
  • Franchising
  • Dining Room Control
  • Choosing The Right Location
  • Marketing And Promotion
  • Customer Service
  • Recruitment And Staff Management
  • Government Regulations On Food Operators And Outlets
  • Purchasing Of Supplies

A Wealth of Information to make Your Food Business A Success

Price includes GST.

Price: $20.20
30.05.2010 Books, Business Books No Comments

Smart Questions Smart Towkays – The Right Questions For Business Successs

Author: GORDON KING
Paperback | 121 x 172.5 mm | 96 Pages | ISBN 978-981-08-0084-0 | Rank Books

Don’t just ask questions but ask smart questions. This book contains smart questions on 10 important areas in a business operation that a business owner must ask to stay on track and be successful. By using these questions as a tool, you will be more effective, profitable, and focused and you’ll have a more fulfilling journey as an entrepreneur. Ask yourself the right questions now!

Price includes GST.

Price: $9.90
29.05.2010 Books, Business Books Comments Off

Towkay Ho Seh Boh? – How To Become A Successful Towkay

Author: AH CHUAN

Paperback | 148 x 210 mm | 136 Pages | ISBN 978-981-05-9638-5 | Rank Books

TOWKAY HO SEH BOH?” is the first straight-talking book of business lessons written in English with a good dose of Singlish, Hokkien and Chinese.

Die Die Must Read One Hor! So Singaporean Leh!

This book will become the most entertaining book for 2008!

The author provides readers with a realistic picture of what it means to be a towkay and tells the basic values and mindsets a towkay must have to build a strong foundation to be successful.

Using Singlish and Hokkien expressions to drive home the lessons, readers will discover the hidden wisdom that lies in Singlish and Hokkien.

Do you know what it means to:

Steady Poon Pi Pi (Be Very Steady)

Ai Kin Koh Ai Ho (Be Fast And Good)

Wu Tao Wu Buay (Got Head Got Tail)

Mia Kia Su Kia Si

and more…..

If Nike can say “Just Do It”, Singaporeans can also say in Hokkien, “Ka Ka Lai”

It is filled with nuggets of wisdom for young towkays, so don’t play play with this book.

This book is timely as Singapore is encouraging more young people to become towkays. Entrepreneurship is encouraged at all levels from primary school to university. Now, everyone wants to become a towkay.

But do they know the hard work and heartbreak of becoming a towkay? Do they know what are the realities of being a towkay? Newspapers and TV only show towkays driving Mercedes, wearing Rolexes, and living in big houses along Bukit Timah. But no one really tells you about the kor (difficulties) that they have to suffer. There is no shortcut to success.

A Straits Times Best seller!

More than 3000 copies sold!

Price includes GST.

Price: $16.20